Guides for your hotel day.
How each module works, and how to get your team ready for its first shift.
Choosing hotel operations software
What Concierly does, how it fits beside your PMS, and what to check before starting a trial.
3 min readWelcome to Concierly
The ten modules, and which teams use them during a hotel day.
2 min readRoles & Permissions
How roles and permissions decide what each person in your hotel can see and do.
2 min readSigning Up & Your Free Trial
Set up your hotel for a free 30-day trial without a card, then decide whether to continue.
2 min readThe Front Office Room Board
See which rooms are ready and which requests are waiting on another department.
2 min readHousekeeping
Room assignments, cleaning records and supervisor inspection in one workflow.
2 min readLost & Found
Follow a found item from its photograph and storage location to a recorded collection.
3 min readRestaurant & F&B
See open tickets by service station and check which room charges still need attention.
2 min readMaintenance & Work Orders
Log a repair with the details it needs, give it an owner, and review the finished work.
2 min readAsset Management
Keep equipment details, service records and linked repairs together for the working life of each asset.
3 min readGuest Complaints
Link a guest concern to the response and to the work needed to resolve it.
2 min readSecurity Patrols
Set up routes and schedules, then review rounds and recorded incidents.
2 min readInventory & Procurement
Move from stock quantities to purchase requests, approvals and orders.
2 min readConnecting Your PMS
Check which PMS connection is available for your property, and plan the data it should share.
2 min readThe Concierly Mobile App
Concierly on iOS and Android, for the phone your team carries on shift.
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