Track a repair from the report to the review.
A work order records the fault and its location, along with its priority. Assign an engineer and follow the job until it’s done. Review the result.
What your team can do
Engineering teams and operations managers
- Completion checklists with sign-off workflow
- Recurrent task scheduling for preventive maintenance
What the engineer needs to start
Record where the problem is and how urgent it is. Attach photos so the engineer has the details before starting.
Assignment and progress
Assign an engineer and track the work order’s status. Open the task to see its details and update it as work progresses.
Completion and review
Use the task checklist and photos to document the work, then submit the finished task for review.
Recurring work and assets
Set up recurring maintenance tasks. If a repair belongs in an asset’s history, link the work order to that asset.
From a reported fault to a reviewed repair
The reporter and engineer look at the same work order. So does the reviewer.
Reporter and manager
Someone records the fault and where it is. The manager responsible assigns it to an engineer.
Engineering
The engineer opens the work order and updates its status. They record the work with the checklist and photos.
Reviewer
The finished task goes to review. Someone checks the result before the repair is closed.
Related modules
Other modules that share records with this one.