Housekeeping shows the whole team the room assignments and how cleaning is going. Each clean starts with an assignment. Completion is recorded before a supervisor inspects the room, and any room follow-ups stay in the app.
Start with the assignment
Before starting, check which room you’ve been assigned and what cleaning it needs, based on the room’s state and the hotel’s cleaning policy. If responsibilities change during the shift, update the assignment.
Record the work
Work through the room’s cleaning checklist and record completion in the app. If you find a fault while cleaning, record it against the room so maintenance can follow it up. Linen, minibar and lost-property records cover the other things that come up while caring for a room.
Inspect before closing the handoff
A supervisor records the inspection result. If the room needs another clean, the assignment goes back for follow-up with that result visible. Front office follows the shared room status while preparing for arrivals.
If connectivity drops
Supported changes stay on the device and sync when the connection comes back. Watch the sync status. Follow up on any change that can’t be applied, and use a walkthrough to check which parts of your housekeeping workflow work offline.
A good first rollout
Start with one team and a representative set of rooms. Check the clean and inspection, then the handoff to front office, before extending the workflow to the whole property.