The restaurant module puts food and beverage in the same shared view as the rest of the hotel. In the current phone app, the manager board shows open tickets by service station and the posting status of room charges.
Review service by station
Managers can see each service area’s open tickets in the station overview and follow up with the team running that station.
Follow room charges
The posting status shows which room charges still need attention. Before treating a charge as posted, check the record and the connected hotel workflow.
Keep configuration current
- Keep the menus and modifiers up to date.
- Keep the tables and service stations organized to match the property.
- Review who on the team manages service configuration and guest charges.
Plan around the right interface
On the phone, the current native module gives managers an overview and configuration tools. Waiters can’t enter orders or take payments on the phone. If your team needs those functions, raise that in a walkthrough so the setup fits the screens they’ll actually use.